Office of Professional Standards & Civilian Police Review Board

The Office of Professional Standards (OPS) is an independent City of Cleveland agency established for the purpose of investigating non-criminal complaints filed by members of the public against sworn and nonsworn Division of Police employees. It is not a part of the Cleveland Division of Police. OPS is empowered to receive, investigate, make findings and recommend action to the Civilian Police Review Board (CPRB) regarding complaints against Division of Police employees. OPS investigations are conducted in a fair, objective, impartial, timely, and comprehensive manner by the OPS investigative staff, which is composed entirely of civilian employees.

Filing a Complaint Against a Member of the Police Force

P: 216.664.2944  -  In-Person Complaints Accepted Weekdays 8:30am to 4:00pm  -  Send Email  -  F: 216.420.8764 

Any person wishing to file a complaint against a member of the Cleveland Division of Police must complete the complaint form and accompanying documents. Completed forms can be emailed or faxed, however, the original form with the signature of the person making the complaint must be mailed or hand-delivered to the Office of Professional Standards & Civilian Police Review Board.

Citizen Complaint Forms are also available in the following locations:

  • In-Person at the Office of Professional Standards, 205 W. St. Clair Ave., Rm 301, Cleveland, OH 44113
  • Cleveland Division of Police Headquarters
  • All five Cleveland Division of Police District Stations
  • The Mayor’s Action Center, Cleveland City Hall, Room 228

Civilian Police Review Board (CPRB)

The Citizen Police Review Board (CPRB) holds monthly hearings. The meetings take place the second Tuesday of each month, at 10:00am, at 601 Lakeside Avenue, Room 514, Cleveland, Ohio 44114. The next meeting will be held on July 9th. The public is welcome to attend the hearings.

Information about Civilian Police Review Board Membership >>

Special Meeting

The CPRB will hold elections for Chair and Vice Chair at their July 9, 2019 meeting.  All current board members are eligible to stand for these positions as long as they have not served in the position sought for in the last two consecutive years.  All citizens welcome to attend.