Frequently Asked Questions

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Can my teenager complete a few community service hours at the Fire Department?

No. Because of the high-paced action at fire stations and since fire fighters have to handle emergencies, we don't allow people to remain in stations for safety reasons.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1212
How do I become a firefighter?

About every two years the city has a firefighter's exam, which includes a written test and a physical agility test. Candidates are then put on a list ranked by their scores, and hired as openings become available in groups of approximately 50. Academy classes are 4 months long which includes a 4 week class to become EMT basic certified. For more information, see the Fire tab on the City's Safety Careers page.

From:
Fire
Category:
Safety

Last updated: 04/16/2015 - 3:35pm

Q1214
What can I do to prevent fire in my home?

Here are some good tips:

  • Limit the use of extensions cords
  • Keep cloths and rags away from lamps, heaters and stoves
  • Never leave your stove unattended.
  • Never leave young children alone especially with open flames or matches in the house- children are mesmorized by fire
  • Never throw cigarettes in the garbage, even if you think they are out
From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1215
How can I get a representative from the fire department to speak at my child's school?

Call our Public Education office at 216.664.6386 or 216.664.6387.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1216
What should I do if I see a fire hydrant open?

Call the the Fire Dispatch Center non-emergency number: 216.664.6350.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1218
Do I need a permit to install a sprinkler system in my home?

Yes, permits are required in order to install fire sprinkler systems in residential dwellings. You can find a Fire Protection Application here.

From:
Fire
Category:
Safety

Last updated: 04/08/2015 - 7:36pm

Q1220
Where can I find information on hazardous materials?

That information can be researched on the internet. If you have a specific question regarding a property located in the city, contact one our Haz Mat specialists at 216.664.6664.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1221
What type of training do firefighters receive?

The 4 month firefighter course includes the science of fire and fire behavior, tools and equipment, breathing and other apparatus, hazmat, and emergency medical training.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1222
Is there a contact number for complaints or testimonials about the Fire Department?

Complaints may be called into the Internal Affairs officer at 216.664.6669 and testimonials may be called into Fire Headquarters at 216.664.6397.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1226
What are the Fire Division's hours of operations for non-emergencies?

The Fire Dispatch Center is open 24 hours a day, 7 days a week.

From:
Fire
Category:
Safety

Last updated: 03/02/2015 - 12:28pm

Q1227

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